People are talking...

...sharing their experiences with The Toy Shoppe.

I just wanted to take a moment to thank you all. My Steiff Club edition arrived! He is just perfect! I am so sorry I missed your call last week letting me know he was on his way.

— Mary from USA

Just received my “Bampa” bear from Charlie Bears collection and just love him. Showed my Mom and her comment was “he looks so real” to which I agree. Love looking that that perfect face and beautiful fur. This is my 4th Charlie Bear and have two more coming from you. Exceptional quality and great personalities. Thanks so much.

— Barbara from USA

OMG! I didn't think I would ever get the chance of owning a Steiff Godzilla from Japan's Steiff editions. Thank you so much for letting me know you had gotten a hold of a few, based on a past conversation we had. Godzilla has been one of my favorite movie characters since childhood. Steiff did such an awesome job of imbuing the cinematic monster into a creation you have to touch. There is a reason that Godzilla has the title of “King of Monsters”. I absolutely love his front claws/paws, which I am often taking hold of when I walk by him. His back ridge is terrific and his expression is wonderful! I am so happy I was able to have the opportunity to have him stomp his way into my house.

— Lisa and Rod from USA

Bowtruckle [by Steiif] has arrived safely and I adore him. He has already been placed in a forest scene with other characters to keep him company. He has his arms :--) around a tree as if he is protecting it. It is always a pleasure dealing with the Toy Shoppe and I thank you for making adoptions easy.

— Norma from USA

It is so nice to share my Madame Alexander dolls with my granddaughter. You have a great selection and I always find something just right fer her birthday. Kathy is soooo nice to speak with.

— Madison from MA

I was so excited that Fetch from Charlie Bears arrived in time for Christmas! He is so adorable and brings back fond memories of a German Shepherd dog we once had for many years. Fetch embodies the appeal of a loyal cherished companion. His pose-able ears and eyebrow accents are terrific for expressing his endearing character. When I opened the box, I couldn't resist picking up and holding him. :)

— Lisa from USA

I am a total doll person but really like Charlie Bears. Received Kekezza Thurs. Was so surprised I got it so early. This started out as a gift for my 2nd grandchild if it were a girl. They are having a boy so now this one is mine. Simply adorable.

— Margaret from Wisconsin

Just want to let you know that Olga arrived in time for Mother's Day. Such a generous gift from such a wonderful daughter! We did not expect her to get here before Bridgette but here she is and how I am going to enjoy sewing, knitting and crocheting for this wonderful little doll. She is absolutely darling!

— Eunice from Washington

I received my wonderful, perfect Stripe today with his own little name tag! The talented artist did such a wonderful job. I do love this very special kitty. I'm practically speechless - moved beyond words. Thank you both so very much.

— Cynara from Virginia

I love, not like the Toy Shoppe! It is the best ever catalog or online sales toy shop anywhere! The service is A+++!

— Chrisenda from USA

Just received my shipment today. Love my Heidi Steiner Hops a Lot and especially my R. John Wright Isabelle Toddler Bear. Another very satisfied purchase from the Toy Shoppe. Thanks so much.

— Susan-Lee from USA

Hi Ladies! I wanted to let you know that my life size Paddington [by Steiff] has made it home. He is absolutely wonderful and huge! He had a long journey and is having a bit of his marmalade sandwich and then a nap. Thank you so much, I just love him!

— Jennifer from USA

Finally had a chance to open Puss in Boots [ by R. John Wright ]. Wow! I think Mr. Wright has outdone himself. It’s absolutely gorgeous. And it stands very securely without additional support (such as a doll stand).

— Dorothy from USA

I love the limited edition Steiff bears and appreciate that layaway is offered! I have several limited editions and love the Winnie the Pooh and Queen Elizabeth bear! Excellent customer service and wonderful selection!!!!

— Lynda from Florida

Ballerina arrived safely. Thank you so much for your lovely layaway policy that allows me to have dolls I could not afford all at once.

— Linda Sue from USA

I couldn‘t believe how quickly my order got here... and only regular shipping! So exciting!

— Karen from NC

I just love the new addition to my den of the black Steiff 1908 Replica Teddy Bear. The Steiff replicas are gorgeous pieces that always put a smile on my inner child.

— Lisa from USA

What can I say; but that I feel so spoiled when a package from The Toy Shoppe arrives!!! It is a totally welcomed bout of fun to open up the box and delve in for the latest addition to my menagerie.

— Lisa from USa

Just received the Steiff Commemorative Chest Tag Bear with the [Steiff Bear Cart]. I just LOVE both pieces!! The color of mohair is just fantastic!! Much more striking than pictures can depict. The metal chest tag is just wonderful - being the necklace was an ingenious idea!! Even like red bag with your wooden logo!!

— Sue from USA

Just want to thank you for my recent order of Steiff's new Waldo the dachshund. He is an exquisite tiny treasure, and I am absolutely delighted with him, as he reminds me so much of my doxie puppy, Longfellow (a black and tan dapple). I am happy to add him to the family and to my collection of Teddy bears and assorted friends. Waldo seems to be feeling right at home in the company of three various-sized vintage Steiff Hexie the dachshunds. I still have my childhood collection, and I cherish them all, as well as each new acquisition I am able to occasionally add.

— Susan from USA

Love my Abraham Lincoln Teddy [ by Steiff ]! My Mom collected music boxes and ended up collecting musical bears. When I took him out of the box and wound him up, I couldn‘t help but cry. She would have loved him!

— Beth from USA

You‘ve made this girl “One Happy Camper” with the purchase of ADELIA by OZ Matilda! She is just gorgeous and to think, she is One Of A the whole world. Thanks so much for your knowledge, expertise and friendly service!!!

— Mary Jane from USA

Teddy with Commemorative Chest Tag arrived this week and has become the most special in my large collection. I can’t stop admiring him, and he is so cheerful with his golden yellow fur. The Toy Shoppe staff are the best. I don’t know of another store that would take the initiative to call and let me know that Teddy was on his way. Can’t wait for the little Steiff cart to arrive.

— Julie from Connecticut

My bear with the personalized tag arrived yesterday [Teddy The Commemorative Chest Tag Bear by Steiff], and I couldn’t be more pleased. The fur color, the motif on the left foot, and especially the tag are all unique and so appealing... another bear to love.

— Sylvia from Arizona, USA

I am hyperventilating at the sight of the RJW Charlie Chaplin set... OMGGGG!!!!

— Deanne from USA

Thank you again for helping me with Charlotte. She's beautiful and I LOVE her!!! From the minute I opened the box I knew she was the one!

— Julie from USA

Being extra kind to your customers is just one reason in a long list of raves I keep coming back to your store.

— Tanishia from Montana

I just wanted to thank you ... for shipping my Japanese Brownie so quickly! He really makes me smile, and as I tend to feel a bit melancholy during the Christmas season, those smiles are MUCH APPRECIATED!! A very special THANK YOU to Mary Ann and Kathy, who spent time chatting with me on the phone, and made me feel like an important customer... I hope you had a very Merry Christmas, and that 2019 is your best year yet!

— Erin from USA

MOCHI PANDA HAS ARRIVED!!! He is wonderful. Even has big feet like me. I still have my crib Panda that was given to me 70 years ago. Thanks for having this wonderful Panda.

— Barb from USA

Just had to tell you Kelly [ by Charlie Bears ] is great. I was so pleased to get her early. She is well worth the wait. Thanks so much.

— Joan from USA

Wonderful product and excellent service! Super fast shipping!

— Melissa from MI

Thank you for your wonderful welcome. I am perfectly satisfied with the (payment) arrangements for this doll. I waited so long to be able to purchase one of Maggie's dolls, that I am so thrilled and I knew the Toy Shoppe would help me achieve this dream. Thank you again.

— Etta

The Steiff tote that I won arrived on Saturday and I love it! Thank you for the beautiful Steiff item. It was such a nice surprise to win this lovely tote.

— Beverly B. from PA

Received Midori [ by R. John Wright ] today!! She‘s even more gorgeous than her photos indicate!! Thanks so much for the super-fast shipping and superior service - she‘s a bright spot during a rough patch!

— Erin from USA

I purchased Snow Queen ballerina doll [by My Ballerina Dolls] last month for my granddaughter#8217;s tenth birthday. She LOVED her! Her six year old sister was a bit jealous! Chloe’s birthday is in August, and I am planning on ordering the red head and boy dancer. Anyway, your dolls are precious and will be cherished.

— Judith from New York

I'm a customer who goes way, way back. What I really want to say is that I love your emails and catalogs. This last email about a doll being your best friend - it's so true. You're one of the few real stores left, and I'm grateful.

— Kathy from USA

Just wanted to let you know Queen Elizabeth arrived in wonderful shape. Thanks so much for your great service.

— Sue from USA

I am WOWED once again!!!!! I just love this little girl!! This precious doll and her marionettes Red Riding Hood and the Wolf have incredible detail. The puppet theater is a perfect part of this set! I have purchased several dolls from you and I continue to have the utmost confidence in the quality of your items!

— Jean from USA

Thank you all, for the best service and picking such great bears! Especially for the little elephant which means so much to me!

— Amy from USA

My 2 library bears [by Charlie Bears] arrived today. They are adorable! ... Thanks again for your excellent customer service.

— Pat from USA

As you can see, I am tremendously happy with my most recent purchase from you, as usual. Everyone wants to know where I get such quality stuff. So, I tell them about you! You have been so good to me and so friendly! I will always look to you first when I am looking to add to my little family.

— Darly from USA

Had to write to express how happy I am to have the new additions to my den. I totally adore the little gem of a panda from Charlie Bears that came in his own faux book titled ”Guide to Snuggleabililty”. His face is terribly sweet and he definite is ready to snuggle in with you as you start your next book adventure. I can‘t express my excitement to have my very own ALF!!! His face is wonderful! His hands and feet are done terrifically, one would almost expect him to start scampering around your house getting into mischief. Thank you Toy Shoppe, it is always a joy working with you.

— Lisa from USA

Thank you so much for the delivery of Edward the mohair Teddy! He is absolutely gorgeous and has such intelligent stare much like my Coton de Tulear puppy... I wish to thank you for your kind service... he is truly unbelievable in person!

— Shoshannah from USA

I just had to let you know how much The Snow Queen ballerina doll [by My Ballerina Dolls] I sent to friend‘s little girl was so loved. Questioned my choice but it was the right one.

— Margaret from USA

Thanks to everyone at The Toy Shoppe who make interacting either online or in person such a pleasure!

— Lisa from NC

Just a note to let you know Australian Customs have FINALLY released my lovely Puss In Boots [ by R. John Wright ]. I think he‘s gorgeous and very debonair. Worth the waiting! Thank you for the excellent service from your staff.

— Ruth from Australia

I just wanted to thank you for your excellent customer care. It is heartwarming to know there are still businesses that truly care about their customers.

— Salley from Florida

Godzilla came and he is PERFECT! You picked a great one.

— Hope from Pennsylvania

I love the Steiff Companion Bear with personalized medallion!!! I had previously seen replicas of 1920 Steiff Teddy bear; but thought I had missed my chance to have one in my collection. So imagine my excitement when this one became available. Along with a personalized medallion that adds a stronger connection to him, it all makes it feel like now was the time this Teddy bear was meant to be in my den of furry hugs. His mohair fur is so temptingly thick, I love running my fingers through. Also, I got your wonderful Steiff Bear Cart, and it is a terrific accessory to go along with Steiff Companion Bear, it adds a touch of extra playfulness.

— Lisa from USA

Upon receiving my (Steiff) Teddy Bear, I was struck by the great care taken in the shipping process. The item was put in a large box to absorb shock and it was left in its original packing as it arrives from Germany. I was very pleased as I have purchased (from) other suppliers and they arrived flattened so much so that I sent them back. Very nice to deal with The Toy Shoppe.

— Howard from Pennsylvania

I did not want to forget to mention that we all love the Charlie Bear stockings. My son and I can't wait to hang our stockings at Christmas. Thank you, as always, for selecting great faces on the bears. I will think of you every time I hang the stockings.

— Tara from USA

My Irmi has just arrived safe and sound at her new home. She is simply adorable. Thank you very much for your assistance and concern. I have ordered from other dealers but you are the best. I like the level of service your provide.

— Natalya from Russia

As always, THANK YOU ALL for always being so kind and helpful. I love the store and it is such a joy to order from y’all because you understand what collecting the bears means! I always look forward to getting the catalogs and emails to see what may be coming!!

— Angela from NC

My store exclusive “Sunshine Bear” [Teddy the Commemorative Chest Tag Bear by Steiff] arrived today. Shipped out yesterday and arrived 10:30 this morning. How do you do it? She is beautiful! So soft,great growler, and the most adorable face. Can hardly put her down. The first time that I saw her, I knew that I had to have her. She is sitting next to the 1927, well loved, Steiff bear that belonged to my dad. The quality is as good today as it was then. I purchased her in honor of my beloved grandmother. Now she and my dad are together again. Thank you so much for bringing a little more “Sunshine” into my world.

— Susan from USA

So yesterday when I went down to pick up my mail I heard a little whimpering coming for one of the boxes and I knew it must be Gromit! I was so excited and Gromit was excited to get out of that box and hang on my tree! He is so darn cute and I love the little goodie bag from Steiff... what fun!!! Have a Happy Christmas and if you hear from Wallace, please tell him that Gromit has a great home and he is welcome here any time!

— JS from USA

Thanks so very much. My Jingles arrived this week and she is beautiful!!

— Bonnie

I received my two wonderful Charlie Bears and couldn’t be happier with them! I’ve said before that there’s truly nothing better than getting a package from the Toy Shoppe delivered ... AND, I’ve also said that your always superior customer service is second to none

— Pam from Washington

I just received my Madam Alexander dolls and they are exquisite. Thank you so much for the wonderful memories these dolls will provide and for your excellent service.

— Angela from USA

I just wanted to take a minute to let you know how much I LOVE Juniper [by Lorella Falconi]! I am so thankful that Florence talked me out of cancelling my order when my niece no longer wished to collect BJDs; Juniper was to be an 18th b-day gift for her. She is truly a precious work of art and I love everything about her! The Toy Shoppe is a priceless treasure! Thank You!!

— Vickie from USA

Oh my goodness!!!!!!!! [ Mrs. Brown by Charlie Bears] is INCREDIBLE!!!!! Words cannot begin to describe the unreal craftsmanship put into this little feller! I squealed like a small school girl when I opened the box and took [her] out of the plastic!!!!!!! [Her] fur is WONDERFUL !!!! [Her] sweet sweet face is captivating!!!

— Terri S from USA

Precious Chou [from Designs by Sylvie] has arrived safe. He is indeed adorable as you said and yes he is bringing me many smiles. It is always a pleasure doing adoptions with you.

— Norma from New York

I ordered the 40th anniversary The Lonely Doll. The package arrived today. I was so excited I had to get my son to open the packaging! When I was in 1st grade, I read this book every week. This was a piece of my childhood. I am an avid doll collector and doll maker. At the age of 50, you gave me a wonderful memory. Thank you!!

— Michelle from USA

OMG! I just wanted to tell you that I DO believe that the Weefolk Wee Drop has GOT TO BE one of my FAVORITE things I have EVER ordered from anywhere! And, thank YOU for making it available to me with the auto-pay option! I probably couldn't have bought it otherwise!

— Patricia from GA

Emilia from Steiff arrived on our doorstep the other day and what a welcomed spark of Teddy charm! She is part of Steiff’s classic collection and she is most definitely represents what one would consider classic Teddy bear appeal. She is a wonderful size that more than fills you hand; but moderate enough that she can find a spot in any size collection. And she is more than enthusiastic on both accounts of providing a handful of happiness and playing well with others in your den.

— Lisa from USA

Thank you for always sharing your beautiful catalogs with us!

— Betty from USA

Even though our visit was initially for me, I enjoyed it when my husband was so taken with Steiff“s Lommy the Lemur that we had to bring him home. It is terrific to have a shared appreciation of the wonderful creations that Steiff brings to life. I can't say enjoy enough of the extra connection that being able to see something in person that doesn't always occur from a two dimensional picture. Thank you for having a terrific store where there are so many wonderful things are available to see.

— Lisa and Rod from USA

I just wanted to let you know that my Iris arrived yesterday and she is absolutely GORGEOUS! Thank you so much!!

— Judi from USA

I just received my Charlie Bear Caroline this week safe and sound. She is a beautiful bear! Charlie Bears never disappoint and each is more beautiful than I ever expect. Sure is fun to open up that package to find such a beautiful little bear inside. Thank you for providing this mail order service. I have such confidence in the way you all do your jobs. I will always highly recommend you to my friends.

— Susan from USA

Just wanted to say how very much I LOVE my Helen Kish Lisette trunk set!! She truly is MUCH more beautiful in person - every detail, from her painting to her wigging to her costuming, is STUNNING!! I have several of Ms. Kish‘s dolls in my collection - she, I believe, is a great favorite! Thank you!

— Erin from USA

What can I say about the Charlie Bear named Niall; but heart throb. I am a sucker for the color blue and he pulls it off wonderfully with his soft blue and blue leopard-pattern panda look. I can definitely see him encouraging me to acquiring more Charlie Bears in the future.

— Lisa from USA

Thank you for your help (Florence). My granddaughter... is going to be thrilled. For many years I have been giving her Steiff at her Dance Competitions and while I will not be there this year you have made it possible for her to be surprised!

— Thomas from USA

I received Fizzy Whizz [by Charlie Bears] for Christmas from my husband. Fizzy is awesome and wildly colorful. My husband and I both agree his color is so different along with the cut of his fur. I love him! Also my husband was very happy with the customer service. You were very nice to him. So happy I found the Toy Shoppe!

— Beatris from USA

Also wanted to comment on how much I enjoy my interactions with all those at The Toy Shoppe, whether I am there in the store physically or over the phone. I have always have a pleasant time!

— Lisa from USA

One more beauty for my museum of masterpieces! I should have rolled out the red carpet for my beautiful Kumiko as she arrived today. I was so excited to open the box! She is even more beautiful in person. As always, thank you for your stellar service.

— Anna from California

I‘ve been a customer of The Toy Shoppe for a number of years. I have purchased beautiful dolls of my dreams and lovable, adorable bears and other stuffed animals. I‘ve never been disappointed! Florence is a real treasure and has helped me arrange payment plans and has put up with my questions and forgetfulness! During my cancer and chemotherapy, she often inquired about my well being, and this meant so much! I can‘t say enough about this amazing shop, their merchandise, and their people! Thanks so very much!

— Wanda W. from USA

Just a quick note to let you that the “Peruvian Prince” (AKA Paddington Bear [Steiff Lifesize Paddington Bear]) arrived safe and sound. That was fast! After getting him out of his box, we placed him his new home. At first it was a struggle to get him to stand on his own -- being in the box for so long may have caused some leg cramps. Now that he has gained his “sea legs,” he is proudly standing and making some new friends although he remains quite protective about his sandwich and jam.

— Evelyn from USA

I am so excited! I just got home from work and found my package waiting for me. Dandy [ by Charlie Bears ] is So Gorgeous! I Love Him! Thank you for picking out such a nice one for me! I am finding that the faces on these bears are all so different and you never know what expression or shape you are going to get. Dandy was well worth the wait!

— Lauren from USA

I had pandas as a child, never a Teddy bear; I still have my childhood confidant. So when you had The Toy Shoppe Exclusive Chub-Ling, I got him... and his ball. Then, I thought you couldn't do any better than Jackie Panda. (I do love all Jackie Bears.) Then, Mochi arrived with his little Panda Cart! Just the best. He is so darling and in his very own cart, too.

Good greif! Steiff must be very proud that you present their products so magnificently. Thank you so, so much.

— Joan from California

I just needed to say, “THANK YOU!” I am so grateful for the doll stand. The doll is adorable. Excellent customer service!

— Ondrea from USA

The Toy Shoppe makes collecting such fun. I love that when I call I get a person, not a machine. The free shipping is like the frosting on a cake!!!! Lovely dolls and bears, all shipped for free. I will never buy collectibles anywhere else... now that I've found you. A forever Toy Shoppe customer.

— Candace from California

I love, not like the Toy Shoppe! It is the best ever catalog or online sales toy shop anywhere! The service is A+++!

— Chrisenda

I had to tell you how well the Bono was packaged. Great job.

— Caril from USA

I love when I received a package from the Toy Shoppe, it always makes it feel like it is Christmas time! This year it actually was, I receive the Steiff Large Disney Tigger and Merrythought Little Edward Teddy Bear just in time for Christmas! Tigger looks like he just pounced out of a Disney animation and is ready to join in an adventure with you. And Little Edward is an adorable companion for one of any age (particularly people like me - still young at heart.)

— Lisa from USA

I purchased Mr. Timmers by Beardsley Bears and was so worried that he would not show up on time - not only did you contact the maker and the bunny arrived but it is incredibly beautiful and beyond worth it!!! Love your shop, amazing customer service and amazing products!!! Will recommend to all my friends!

— Shawna from USA

I just received the Trick or Treat Bear by Hermann Spielwaren. He is beautiful.

— Betty from USA

Hello! I just placed my very first order with you and I am so excited to have found your website. I am a new Charlie Bears Collector and have fallen in love with them already. I just ordered Dandy the White Lion and can‘t wait to see him in person! Please pick out a Gorgeous Face for me! It is hard to buy when you can‘t see them but your website came highly recommended to me. Thank you so much!

— Lauren from USA

I have been so thoroughly impressed with all the help I received when calling to inquire about a couple different bears, thank you so very much for making this purchase a wonderful experience already.

— Michael from MI

Another excellent experience with The Toy Shoppe. Well packed! Will do business with them again.

— Laura S. from OR

Thank you, thank you, thank you! My Steiff Pluto arrived today! I can't believe the swift and excellent service! I am overjoyed! Your customer service is outstanding! I will be ordering from you again in the future.

— Tamara from USA

I love my most recent purchases (my Charley Bear I named Rubin) and Zwergnase. I always love the things I purchase from you! Not only that but I am so impressed that you remember me, bend over backwards to help me find what I am looking for, and send little extras when I need extra cheering up. All of my contacts and purchases with you have been pleasant! You are rare and wonderful! I just want to thank you so very much! I look around my home at my most loved treasures and most of them I have gotten from you! Thank you for your excellent attention to details, listening to my desires and finding what I am looking for and for remembering who I am. I am very happy to have found you so many years ago! Just great big gratitude!

— Dary from USA

Could not be more pleased with the arrival of Gromit and Shaun the Sheep. Gromit looks like he just walked out of one of the many delightful Wallace and Gromit movies. I actually ooh'ed with delight as I opened the box to see Gromit's wide eyes looking out to see his new home. Steiff did such an excellent job bringing him to life. Plus Shaun is a superb little companion, like the cherry on top of a sundae.

— Lisa from USA

I received my (Himstedt dolls). I‘m not really sure who to thank! I am so happy, they are the most gorgeous dolls I have ever seen. Thank you so much for letting me keep in layaway, there would have been no other way for me. I appreciate you and your store and owners. Again, thank you!

— Darlene from Florida

The Steiff Club silver anniversary bear is so adorable! His silver tones are so gorgeous. I found that his silver fur reflects on the edges of his black eyes, almost making them appear to be two-tone. Which I believe is a ploy to encourage longer eye gazing with this scrumptious bear. His alcantara paws are very luxurious feeling to the touch, you can‘t keep yourself from playing with his paws. He embodies excellence for the 25th celebration he was created for.

— Lisa from NC

Just wanted to take a minute to say Thank You for your wonderful customer service. I called with questions about your Steiff plush Benjamin Bunny that‘s available in February. Your kind customer service lady ( Florence), not only returned my call promptly but assured me my credit card wouldn‘t be charged until the item was in and shipped. She couldn‘t have been nicer. A stuffed animal may not be a big deal to the average person, but this Steiff has a deep emotional significance to me... so Thank You. I can‘t wait to get it!!

— Janet from USA

I am so happy to welcome the arrival of Steiff“s Fright Night Friends! They are a terrific pair of adorable twosome. I love the autumn tone of the bear“s fur, which makes little Scary Cat the perfect companion for him. Makes me want to sit down and watch some classic monster movies or start getting ready for Halloween celebration early. I want to thank everyone at the Toy Shoppe, who make my interactions so enjoyable. Whether it is in person or over the phone. I can“t say enough how I appreciate the time and consideration you take to make sure collecting through you is a special occasion. :)

— Lisa from NC

I wanted to let you know that I did get my order of Maude and Mildred Mini-mos and Splodge [by Charlie Bears] on Saturday. They are all ADORABLE!!

— Angela from North Carolina

Mary Ann, Kathy, guys are terrific, and made shopping a pleasure!! I made my first purchase with the Toy Shoppe around 1995, but later had to take a long break... I hope it won't be long before I am able to buy from you again!

— Erin from Texas

The 2018 Steiff Club Membership teddy bear is a total little jewel of a bear. Plus The Toy Shoppe exclusive chair for the bear was an awesome gift for renewing through you, a perfect way to show off the bear like a little prince. Thank You! Just another reason that a smile springs onto my face when I think of The Toy Shoppe and the wonderful people who work there.

— Lisa from USA

The new Steiffs are the best in a long time and I am always so happy to get new booklets and see new things. I actually saw a few more I would like to add eventually and you guys are always the best when it comes to service and price. Some day when I retire I hope to go to your show and meet you all in person!!!! In the mean time best wishes to all!!!

— Patricia from USA

Just wanted to say how superb the Steiff 1929 Teddy is! I know I was chatting when placing the order and the comment was made that the picture doesn‘t do it justice. I would concur. My heart was melted when I opened the box and he peeked out from the packing paper.

— Lisa

I want to thank you for sending little Bert. He arrived, safely, early this morning, and is spending the first day in his new home getting acquainted with my huge hug of bears! Goodness... he is even more dapper, in “bearson”, than in his handsome photo! Steiff has done a most masterful job with designing Bert -- from his appealing and endearing expression to his very-much-loved, well-worn appearance. He is so uniquely different, yet, so undeniably Steiff! I am sixty-five years old and still hold onto all my childhood stuffed friends... and I still get that certain ecstatic feeling when I am able to add a special new one to the family! Although the budget doesn't, generally, allow for it these days, one, simply, HAS to have a new bear now and then, and Bert is just irresistible! What a wonderful way to warm up a very cold, bone-chilling winter day! My heart has been warmed, and I thank you so much for making beautiful little Bert available for adoption!

— Susan from Maine

I can’t say enough about how much I enjoy myself when my husband and I visit The Toy Shoppe in person. What fun it is to see all the wonderful things you carry. There is an extra special connection when you get to hold something you've seen in pictures. Kathy, thank you so much for taking the time to make our latest visit extra special!

— Lisa and Rod from USA

I just want to let you know my Steiff [Vintage Memories] Korinna arrived safely today. I am so happy. She is so petite and made so precisely. Thank you so much for ordering her for me.

— Eileen from USA

Thank you for your attention to quality, detail, cuteness, and helping to make dreams come true... even for people with fixed incomes with the AMC! Thank you so much!

— Darly from USA

The Toy Shoppe has the best customer service ever and I will always use The Toy Shoppe to satisfy my teddy bear addiction!

— Jean from USA

[Mini Edward by Merrythought] Arrived safe and sound on Friday. The extras were a pleasant surprise as well. Edward is currently sitting on the couch with me as I consider his more permanent location in my home.

— Joyce from USA

Seraphina is simply wonderful! She showed up at our door yesterday after a delayed trip due to weather. Kathy was right as she is exquisite. In my excitement I called the shoppe looking for another one and left a rambling message. Just proves the universal appeal of DRAGONS!

— Cheryl from USA

Whiskers arrived safely, he is glad to be in the warm again!

— Dorothy from USA

Just received Erik Catellani “Lucy” doll. She is wonderful. I bought her to give to my Aunt Lucy... Boy that was hard. I wanted to keep her for myself. But it was nice to see how thrilled my Aunt was with her surprise present. Now I just have to decide what to buy me!!! Thank you Toy Shoppe.

— Pat from Maryland

Received the bunnies (Pansy and Tulip by R. John Wright) and they are gorgeous! Love them. Thanks so much!

— Linda W. from USA

I am writing to you in regards to an item I had just purchased which is the Olaf Steiff. I cannot tell you how happy I am with this amazing, wonderful doll and how much I am a proud and honored customer of The Toy Shoppe. I gave Olaf to my fiance (we are getting married February 2nd) as a present and she absolutely loves him. She gently held him in her arms and could not stop cuddling him. Olaf’s detail is impeccable, the softness is incredible and I am pleased to have Olaf in our Steiff family/collection and I have you guys to thank. I even recorded a video of her opening the box on my phone and her face, when she saw Olaf wrapped in tissue paper, was priceless.

— Kevin from USA

My order of 4 Kruselings came in record time, so thank you!

— Suzanne from USa

Toy Shoppe is going to increase their fans after my wife got her Sasha book from you, and both the Shoppe and me (the adorable husband) received rings of praise for such a fantastic birthday gift!! Thanks for the great service and the terrific stock of wonder in all our eyes!

— Kenneth from USA

Just wanted to report that my Roche Bonnie Blue arrived safely and was happy to see Bonnie Pink. I also appreciate you remembering to include my Steiff Jocko who is the perfect toy for Bonnie Blue. I look forward to doing business with you again in the future. As always, I am never disappointed.

— Margaret from Maryland

Also wanted to comment on the Steiff Gromit ornament that arrived to our doorstep - soooo cute! Just like the larger version of Gromit, the Gromit ornament looks as if he just stepped off your screen from one of the entertaining Wallace and Gromit movies. I was impressed with his level of detail even at a reduced size. Sometimes when a design is reduced it alters the appearance; but that is not the case with Gromit. He is totally endearing in either size!

— Lisa from USA

Really enjoyed myself at the Toy Shoppe again, everyone there always makes one feel so genuinely welcomed. I love to find out additional information on the pieces I am interested in.

— Lisa from USA

I have become one of your new customers in the past few months and have ordered several items from your store on the website. I just love The Toy Shoppe, and the website is exceptional as is your selection of beautiful dolls and bears and other items. My orders have been promptly filled and carefully packaged. Thank you for your outstanding service.

— Teresa from USA

I just received Charlie Bears Splodge to my UK address he was a gift... I just wanted to thank you for how well he was wrapped. He arrived in perfect condition. I love him.

— Joanne from UK

My Steiff Rocco Bear arrived today and he is quite a wonderful bear. Super soft and cuddly. I had tried to find one of the Steiff Paddington bears but missed out on that ( they sold out SO FAST !) , so I am going to sew Rocco a blue coat with toggles and a red felt hat and let him take the part of Paddington. He’ll make a great understudy. Thank you for the quick delivery. Please add me to your catalog mailing list and I will definitely stop by your shoppe next time I’m in Richmond!

— Diane from Wisconsin

I just received [Steiff] Mochi and Ming today! They are delightful and are becoming best buddies! You always have great taste in your selection of adoptees! And your care of your customers is always superb! I’ve been a customer and friend for years with The Toy Shoppe being my only toy shop. I’m looking forward to many more years!

— Barbara from South Carolina

I love The Toy Shoppe. I have had the pleasure of buying from them multiple times and each time the staff took the time to help me find the perfect item. I am super picky and they helped me find exactly what I was looking for either by sending me photos or taking out multiple products for me to choose from. I highly recommend them for all your collectible needs and can&8217;t wait to make another purchase.

— Alicia from USA

We are retired and once in awhile I treat myself to one of R. J. Wright’s mice... I simply love his mice. Thank you for your always prompt replies to my emails.

— Jo

Wanted to say how much I enjoy my visits to The Toy Shoppe. While I find the website and catalogs terrific for finding out what you have available, I love the ability to also experience the extra connection of seeing something in person if I can. Plus when I visit I get to meet in person the wonderful and hard working people there. Such as with the latest visit I got to opportunity to speak with your graphic artist, who does the wonderful work for your enjoyable website, catalogs, and such. And even though he was in the midst of shooting pictures of new arrivals, he took some time out to talk about what goes into showing off the wonderful pieces you carry and hearing my opinions.

— Lisa from USA

I received my Steiff Bugs Bunny and he is just adorable! it is a true collectible item! the details and quality are beyond my expectations. It was my first time ordering from The Toy Shoppe and I loved my experience so much that I have ordered another item. Customer service is also amazing and extremely helpful... kind assistance!

— Alexia from Canada

I received the two Art Rogers owls today, Ozzy and Snowy, and are both adorable. I loved the tipped look of Ozzy and the long white mohair on Snowy. Thank you very much.

— Jeanne from USA

Just received [Charlie Bears] Pudgy today. Delivered a day early. Wow! The softest mohair ever, and his face is adorable. I put him in my tote and took him to my local museum meeting. Of course I had to show him off. I almost didn’t get him back. Everyone loved him. I also gave out your website. He seems to like my tote bag and traveling, so now he is my go to buddy.

— Susan from New Jersey

I got Tiny Riley. She is the cutest. Thank you so much for your layaway program. She is standing by my Kish Children of Yesteryear Marie (Geez senior moment, I think that's her name). I got her at the doll show in Newport News way back in early 90s at the Greek Center. She was a layaway, too. I‘ve had her forever. Some started my Helen Kish fever. Thank you for the rapid shipping. You've made me happy and believe me I needed to see her. Laugh.

— Dorothy from USA

There’s a reason I have been a longtime customer... outstanding service, amazing selection of artists and Steiff pieces, limited editions but most of all because of Barrie and Danny who have treated me like family. Now have my husband shopping here. Beautiful website and catalogue keep me tempted and my wish list on-going. Love, love, love all of my treasures.

— Lauren from Virginia

Thank you so very much for the quick delivery of my little Alba. She is just perfect!! It is a pure pleasure to deal with all of you.

— Jo-Anne from North Carolina

All I can say about The Toy Shoppe is - GREAT CUSTOMER SERVICE!!

— Marian from North Carolina

“Tulip” arrived today and is more than wonderful!! She has the cutest little face! I have my entire collection of R. John Wright's “Springtime Friends” all displayed together on top of a bookcase, and had a spot waiting for her!

— Jane from USA

Thank you so much. I’ll be sure and recommend you to all my fellow doll enthusiasts. Thanks for being such a cooperative business with great customer service.

— Alisha from USA

Roxie is a beautiful plush red panda. She came neatly packaged and right on time to make my sister smile for Christmas. She was priced nicely and shipped very quickly. Roxie definitely won't be the last Charlie Bear I buy from the Toy Shoppe.

— Areon from Tennessee

Charlie Bear Adrian arrived today, and he is one terrific bear! I have a modest collection of Charlie Bears, and he fits my group much better than Alyssa Panda did. Thank you so much for your help in making the exchange! Adrian is wonderful!

— Mary from USA

Your OUTSTANDING customer service will assure I will purchase Steiff products from you. I have your number written down and I cannot tell you enough how much I appreciate what you did. I hope you also have a fantastic holiday season.

— Audrey from USA

Again, thank you all from the bottom of my heart. To the lovely women I spoke to on the phone who were calm and nice to me, to the hardworking people who packed Olaf with care and including the bear key chain and to the founders of The Toy Shoppe - bless their sweet hearts.

— Kevin from USA

Thank you for the layaway!! Now Ferris, the Charlie Bear is on layaway! You all are awesome for saving him for me until my Steiff was paid for!! Such service!! WOW!! Many bear hugs with happiness and gratitude!!

— Sue from USA

No question. Just a Thank you! Thank you! R. John Wright’s Ginger mouse arrived yesterday in time to be the perfect gift for our daughter. How we love The Toy Shoppe! Thanks to Dana, too, for her help.

— Eunice from USA

I just received my Gus! He is wonderful! Thanks for offering him! He is so happy and adorable!

— Diane from USA

I just wanted to let you know that the Steiff bear arrived according to the tracking. Thank you for all of your help. It has been lovely chatting with you. I told the mothers that they will need to start a Steiff Collection for the girls and that they need to purchase from The Toy Shoppe for the very best selection, knowledgeable help and the best customer service. I hope you have a wonderful holiday season and a fabulous new year.

— Elizabeth from USA

Just wanted to let you know I received the Winged Monkey. I will not be opening till Christmas, cannot wait. Thank you for the gifts, the Gift Certificate and Steiff Cart. That is very kind and thoughtful of you. Thank you for doing payments!!!

— Elaine from USA

... the doll arrived on Wednesday... I am so pleased with her. That is the fastest service I have ever received. Thank you so much for helping me get the doll for my granddaughter. I am making a cabinet doll house for her and when she comes to visit, I will have new books and new clothes for her... at least that is the plan.

— Deborah from USA

The [Steiff] Teddy Bear Replica 1906 for 2018 arrived like a herald of spring. His light colored, but warm tones is a like a shaft of spring-time sunshine that helps chase away winter and tells the flowers to get their buds in gear and open up. Well, you got to have the flowers for the bees to make the honey, don't you?

— Lisa from USA

I just wanted to thank you for Aunt Lucy [ by Steiff ], who arrived yesterday. She is settling in very nicely with our Paddington. They are both very happy - as we are. We are so very glad to have found your shop. Thank you ever so much.

— Arlene from USA

Thanks so much for your AMC layaway plan! It’s a great way to splurge on special treats - the anticipation is certainly building up for the day they’ll arrive at their new abode!

— Julie from Oregon

I like the Zwergnase dolls. They have faces like we have. Grouchy sometimes and mild mannered other times or other expressions. Some naughty. I look at them and understand what they are thinking.

— Ulla from USA

I have been collecting Steiff snowmen for many years. I like to display them during Christmas time. I was so thrilled to see that Steiff had released a Snowman Ted. It will made a great addition to my collection. Also, I wanted to thank you for offering the layaway plan. I would not have been able to afford him if it wasn’t for my ability to make monthly payments.

— Diana from USA

Thank you again so very much for getting back to me on my questions. I was absolutely shocked after I placed my first order, that I received a personalized E-mail from you. That just doesn't happen with companies anymore. I look forward to learning more about your long-time family business and all of your offerings.

— Letitia from Alabama

I LOVE DUFFY. My mother and I were giggling like little girls when we took him out the box. Leonard was so happy to see another Charlie Bear. Thanks.

— Dorothy from VA

Received the Reindeer (Steiff) and he is wonderful. THANKS for another great transaction.

— Becky from USA

Just received the Steiff bear (Teddy the Commemorative Chest Tag Bear),,, it’s absolutely fantastic!!! Can’t thank you enough!!!

— Joseph from USA

Can‘t begin to tell you how looking at these quirky creatures lifted my spirits today.

— Margaret from USA

The last couple of days has been like Christmas. The Hummel left me speechless, as did the Steiffs.

— Robert from USA

Just wanted to say how superb the Steiff 1929 Teddy is! I know I was chatting when placing the order and the comment was made that the picture doesn't do it justice. I would concur. My heart was melted when I opened the box and he peeked out from the packing paper.

Also wanted to comment on how much I enjoy my interactions with all those at The Toy Shoppe, whether I am there in the store physically or over the phone. I have always have a pleasant time!

— Lisa from USA

Mochi [ by Steiff ] and his Panda Cart just arrived and I love them. They are just so cute. I have seen them in real life and you want to hug them.

— Betty from USA

I received my Venessa doll by Zawieruszynski dolls. She is excellent. I love everything about her. Thanks so much.

— Kathleen M. from Colorado

I am excited to be able to add this Alice to my collection. Thanks so much to you and everyone at the Toy Shoppe for all you do for your collectors and for your friendly, helpful service.

— JP from Ohio

Excited about the Zwergnase line! Thank you for your store selection and customer service.

— Charlotte from USA

Puss in Boots [by R. John Wright] needs to come live with me... wow, he is striking! What a handsome little cat!

— Kelly from USA

OMGosh! Camellia Sinensis just arrived and she is maybe the sweetest, cutest Zwergnase doll I have ever owned! Move over Sasha dolls! (did I just say that?). Thank you, so very much and wishing you all the best!

— Kathy from USA

You are the best Toy Shoppe I know! And the nicest people to work with! Rubin (my re-named Charlie Bear) is sitting here with me. He has a comfy hand-made, well loved doll quilt around his shoulders. I bought him a perfect sized mug for his cocoa at Starbucks for Christmas. It has trees all over it. He loves the forest like I do.....but of course, he loves his comforts, too. We are great pals! ... He has the most expressive eyes! How can I refuse him? :)

— Darly from USA

Thank you for the quick service. I am truly impressed with the turnaround. I always prefer businesses that offer great service.

— Ken from Delaware

I just wanted to let you know I received Taffy and Nana by R. John Wright and they look even better in person! Thank you for offering interest free payments so I can collect such magnificent pieces.

— Kathy from USA

Let me start with the fact that I have been ordering for at least 20 years. The Toy Shoppe thrilled me when first ordering by having a payment plan. I am a single woman with an insatiable desire for small dolls or bears. Payment plans make my dreams come true. I have ordered from Himstedt to Zwergnase. I have tons of bears too from Zwerganase and Finhold and so many others. I recently purchased 2 of Mikki Klug felt creations. And let me not forget Kish, Creedy, Effenbee and Pluszok. I can't tell you which is my favorite.

You have excellent taste and a terrific customer service. I am sure that your service is just a part of who you are. I hope that you maintain your high standards and wish I could contribute more. You are without [a doubt] my favorite company to order from. FYI I order dolls and bears no place else.

You have my blessings and gratitude and hope I can always be a friend of the TOY SHOPPE.

— Joscelyn from Georgia

I feel so fortunate to have Puss In Boots [ by R. John Wright ] on layaway! He‘s beautiful. I viewed him in the ... email you sent on the 19th. So glad I spied him. Later, I was looking at my spam folder and there was an email from you from the 14th all about Puss In Boots in with all the spam!! I got so upset with [ my provider ] for categorizing an email from you as spam. I remedied that. Thank God I got the email on the 19th. So from the 14th to the 19th I didn‘t know he existed!! AAAHHHHhhh please tell Florence thank you for calling me on the 19th to see if I‘d seen him. I appreciate it. I had just finished putting him on layaway with Kathy when Florence called! TUVM [Thank You Very Much]!!

— Dana from USA

I received Higgs and just love him. So soft and such a cute face. Thanks so much Toy Shoppe for all your great Charlie Bears.

— Jean Graham from Iowa

I just received my Pansy by R. John Wright. I had been debating for a while on buying her. Well, I am so glad I did. She is even more beautiful in person! I can't wait to surprise my grandchildren by hiding little goodies for them inside!

— Jane from Virginia

Just wanted to confirm that Mickey Mouse arrived on Saturday safe and sound. He is just fabulous; perfect in every way. I just love him! Thank you for keeping me informed on his journey to my house.

— Julie from Connecticut

Thanks to everyone at the Toy Shoppe in connecting us with such wonderful creations!

— Lisa from USA

Just wanted to tell you I got my Paddington life-size Teddy bear [ be Steiff ] yesterday eve. He is amazing... I hope to do a display window with him and I will try and send pictures. Again, thank you Kathy and all at the Toy Shoppe you have, they are becoming more rare to shop in and from. I will take good care of him in his new home. Blessings, VJ (think he had a smile on his face when we finally got him out of his box.)

— Vicki from USA

Thanks for your kind service as you filled my order last Friday. I would love to send you a photo of my great niece (now a week old!) with her first Steiff bear.

— Denise from USA

Excellent! The Charlie Bear was shipped fast and the package was delivered safe. You are a treasure and will be back! If I could give a thousand star rating I would! Thank you !!

— Tammy from Canada

Thank you so much! I appreciate your prompt response. I am already impressed with your company and can't wait to give my daughter these dolls. I am happy I found your website :)

— Amy from Tennnessee

Oh my gosh! Our Teddy, The Commemorative Chest Tag Bear by Steiff arrived and I had to contain myself till my husband got home, so we could open the box and welcome his arrival together. My husband was not aware of what I had put on the medallion and the smile on his face told me I got it right! I wanted to it to celebrate us as a couple, so along with our names I had the title of “our” song and the name of the movie we saw on our first date all those years ago. Teddy is so gorgeous! His fur is the color of light of a sunset through honey as well as being curly and soft that begs for you to tickle your fingers through. The vibrant red stitching of his nose and the emblem on his foot adds a festive tone to his appearance. As a brown-eyed person myself, how can I not fall for a brown-eyed Teddy. I also love the medallion noting that he was made exclusively for The Toy Shoppe. It is an extra personal, celebration point for us and the number of years we have known the wonderful people at The Toy Shoppe. Thank you so much!

— Lisa from USA

Please be so kind as to inform Ms. Kathy of your staff that [we] loved her Wicked Witch (from the [RJW] OZ collection). The suggestion was SPOT-ON!!

— Jerry from Florida

The Toy Shoppe is the best ever! You are the only ones to have these Teddy bears! Thanks

— Keith from Montana

I just got home from my vacation and I received the package with the White Rabbit (by Jennifer Sutherland) inside. He was well worth the wait. I love it!

— Dianne from USA

That‘s just what I needed today!! [ Bleu Squeeker Mouse by Steiff ]

— Ann M from USA

My Edward Bear [by Merrythought] arrived safe and sound yesterday. Thank you for the excellent service. It is especially timely as I am having my doll club over this afternoon and am presenting a program on R. John Wright. Edward is now sitting with two of John's Winnie the Poohs and a Christopher Robin. Oh - and I also have my beautiful Maggie Iacono Marmee out to show off!

— Chris from USA

Miss Februar [ Zwergnase ] arrived. I didn‘t get a chance to open her for a few days. She is wonderful!! Even my husband loves her. Thanks so much!!

— Kathy from USA

Thank you to everyone at the Toy Shoppe who works with me to ensure that I can collect such wonderful items. I will be in touch soon.

— Janet from USA

You guys are AWESOME! Thanks for making it fun to collect, not stressful!

— Teresa from Georgia

Just wanted to let you precious folks know I received my magnificent RJW “Le Petit Prince” today and adorable Casey bunny - just in time for my birthday Saturday! They both far exceeded my expectations - as do all of you there at the Toy Shoppe!

— Amy from USA

I am a Bonzo fan and I LOVE R. John Wright's Bonzo!

— Barbra from USA

Before the Fall Steiff Event started, I placed my order. It was delivered today. I am so pleased with my order and the goodie bag was such a nice touch. I‘ve been collecting bears for a long time, but today felt like Christmas in Sept. Thank you, Toy Shoppe!

— Toni from New York

Thank you Barrie for your kindness and in helping me in selecting my first purchase from The Toy Shoppe. I had never purchased a doll online before and you made it all so easy. I will be a return customer. My Alice in Wonderland doll came in perfect condition and I am most happy with her and the process of dealing with you and your store. I highly recommend you to anyone who is interested in your wonderful toys. Best regards!

— Dianne from California

The 2017 Steiff Club Event Teddy bear is such a silver gem! His smile is very adoring and welcoming. I am looking forward to the arrival of his bigger brother, the 2017 Annual Club Teddy bear. Then I can say I have a ‘set of silver’ with all of the 2017 silver bears together.

— Lisa from USA

Thank you so much for the special care you take with each order. It's such a pleasure to order from The Toy Shoppe.

— Beverly from USA

My Steiff Camillo bear arrived and he was well worth the waited! He embodies the classic features that have made teddy bears such cherished companions for people thru the ages (and of all ages). I can understand his popularity, particularly in the way he tugs at the my inner child.

— L. Waltermann from North Carolina

I just wanted you to know that Linus, Lyra and Savannah [Charlie Bears] are settling in nicely. They are absolutely beautiful and I'm so happy they have come to live with me! Thank you so much for the opportunity to bring such beautiful little ones into my life.

— Sharon from USA

If you like [this] character, he is terrific with his star and stripe hat and puts a big smile on my face with his music box. I now am receiving [Steiff's] George Washington. A customer since the 90s. A customer forever. Thanks.

— Andrea S. from New York

Hello, Florence and Friends! This is to let you know that Ruki arrived safely today, and I am thrilled to own such a rare treasure! Thank you for the magnificent careful thorough packing, prompt mailing, and friendly gracious service on the telephone.

— Karen from USA

Your customer service is top notch; thanks for all you help.

— John from USA

I meant to tell you this when I first received her, but Marmee is amazing! Thanks so much for shipping her to me, I love her.

— Gretchen from USA

As I‘ve said before, what could possibly be better than receiving a big box from the Toy Shoppe? Preston [by Sharon Barron] just arrived safely, and, needless to say, I am delighted with him - what a handsome fellow! Once again, I want to tell you how very much I appreciate the stellar customer service that is consistently provided by all of you at the Toy Shoppe - it really is unique in today‘s very impersonal world, and it always makes doing business with you a true pleasure. I‘m sure all of your other customers feel the same way.

— Pam from USA

I love the two bears that I received from you yesterday. Thanks again.

— Lawrence from USA

The Mark Dennis piece arrived and is spectacular. It is fun from every direction.

— David from USA

I received Jingles and he truly is adorable! I am sure that he will give me many smiles through the years. He looks just like my cat, Jack.

— Sylvia from USA

Just wanted you to know... R. John Wright‘s St. Nicholas is just wonderful! I have many of his mice, particularly all the Christmas mice. He will be the star on the mantle this year! Thank you!

— Isabel from USA

I have just spent a happy hour looking at the new 2019 Charlie Bears. What a great collection! The best ever I think. Thank you for sharing photos of your delightful offerings. I’m not sure you are aware of the pleasure you give to those of us who have been long time customers and who are now not in the buying season of doll/bear collecting but love still being in touch. You are a treasure.

— Elizabeth from USA

I just received my Friedericy doll. I could hardly wait to get home and open the box! I am absolutely thrilled with her!!! She is perfect! I love the work that Judith and Luica do. I never get tired of looking at their dolls... it seems there’s almost always some sort of detail here and there I hadn’t noticed before.

— Cheri S. from New York

I truly love this amazing online store and I cherish every single Steiff I buy from you. Your love for dolls and collectibles as a special place in my heart and whoever founded this website are angels and I truly mean it. And thank you so much for the Steiff Teddy Bear key chain. It was truly nice of you to include that with Olaf and my fiance has it on her pocket book proudly. She told me people on the train thought it was cute and when asked where did she get it, she said from The Toy Shoppe.

— Kevin from USA

Last year I was lucky enough to purchase Alisa‘s Grumpy Cat. It is SO darling, words cannot say. Unfortunately I can‘t keep it out because my youngster cats (age 2) get rough. I just had to write!!

— Jill from Illinois

THANK YOU ALL for helping me with the selection of both HUMMING ALONG and MATRYOSHKA teddy bear. (Matryoshka= Little Mother.) They are just perfect and exactly who I would pick if I was there in person!!

— Amy from USA

Earnastine and Bubba Bear arrived safely today. Thank you so much for the excellent service.

— Linda from USA

My daughter purchased Camillo for my birthday. I always loved the old vintage Steiff bears but could never afford one... Camillo was the perfect choice. He has the vintage charm as the ones made when Margarete Steiff was alive. The mohair fur is so soft... He is so firmly, perfectly stuffed for everlasting handling. The shaven fur around his nose and mouth... the long curved paws... small hump near the tip of his back... If i didn't know better, I would say this was an antique Steiff from the 30s. Beautiful design on this bear. Even his eyes glisten. Thank you for making such a beautiful bear that Margarete Steiff would have been proud to put her name on... I will cherish Camillo forever!

— Mary from New York

Cheshire Cat arrived on my porch yesterday. You have, once again, outdone yourselves with this exclusive. He truly makes you smile every time you look at him. The Alice box is fantastic. Congratulations on your creativity and best wishes for continued success.

— Mary from USA

Received Charlie Bear “Chuck” today. The fast shipping is great.

— Ruth from USA

I had purchased a small stuffed animal from The Toy Shoppe and it was delivered in a timely fashion and packaged nicely. It was in a small bag with enough air in it to keep it from getting banged up on the trip over. Ordering was a good experience.

— Joseph from New York

This is the first time I have ordered online from The Toy Shoppe and it has been a wonderful experience!

— Bonnie from New York

What a pleasure ordering from you and problem-solving with you. I am a single mother and your pricing and accommodations for alternate items has been wonderful and very appreciated. Not to mention, ordering from someone who loves their business and their customers, and someone I can trust.

— Haden

I just want to thank The Toy Shoppe & Designs By Karen for the most adorable Sealyham Terrier I received. First, I was quite surprised how quickly I received this little dog! Karen has totally captured the essence of this breed, and this has become one of the most precious items in my collection. I cannot tell you how pleased I am! I would not hesitate to order something from you in the future.

— Cheryl from California

Can‘t express how much I enjoy my visits to The Toy Shoppe. It is so enjoyable to ogle all the wonderful things, though it can be quite a challenge to decide which one to bring home when you‘re face to face with so many choices. Plus everyone there is so wonderful to visit with and are such founts of knowledge. I love dealing with place that appreciates my business; but makes me feel more like a welcomed friend.

— Lisa from USA

On Sept. 15th, we found ourselves unexpectedly in Richmond, VA due to hurricane Florence causing my husband‘s flight from Seattle, WA back to Raleigh, NC being repeatedly cancelled and leaving him stranded in Washington, D.C.. Instead of spending more time in the airport than needed after making it so close with more and more flights being cancelled. We decided to drive and meet up half way in Richmond. While there, we thought why not add a spark of enjoyment by stopping by The Toy Shoppe! I want to send a big “THANKS” to both Kathy and Dana for the wonderful welcome and letting me spend time to wander about the store and enjoy all the amazing creatures there, even though it was getting close to closing time. I can‘t express fully what a special treat it is to spend time there and how great you all are.

— Lisa from Virginia

I can't say enough about the Steiff Teddy Clown Replica 1926!!! I love having access to classic designed and superbly crafted pieces at prices that are affordable to those of us who are not able to swing antique pieces. As one who loves the old-time appeal of replica pieces, I can say Teddy Clown makes me feel like a kid again when the world was full of wonders waiting to be discovered.

— Lisa from USA

Thank you for this beautiful boy, he is lovely. He came today and is perfect. Thank you for all you do for me.

— Andrea from USA

Oh my goodness you have the most BEAUTIFUL catalogs!!! I‘m a Wizard of Oz collector, mostly Dorothy and Toto. So much I want and I know there‘s going to be a lot coming for the anniversary.

— Sharon from Indiana

I just wanted to write a belated thank you to everyone. I was SOOO very excited to receive my Zwergnase Jojanna recently, and the Steiff Bear Cart was such a super special extra surprise!! Her infectious smile makes me grin every time I look at her... and I can’t help but cuddle her extra-soft and silky teddy companion, who is the perfect fit for the cart, BTW!! Many many thanks to all of you fine, precious folks for helping to make another dolly dream come true!!

— Erin from USA

I wanted to let you know that Licky [ by Charlie Bears ] arrived today !!! He is ABSOLUTELY ADORABLE!!! Lol, I did change his name to Cotton! Thank you so much for the precious card and the CUTE Teddy clip!!

— Terri from USA

Thank you time and time again for your wonderful attention to service. Love my new Tatiana doll [ by Sylvia Natterer ].

— Joan from USA

I have never had a company go to the lengths that you do to make sure I'm getting the product I want.

— Terri S from USA

I LOVE Holly Kitten and Ginger Mouse! Both are so incredibly beautiful and lifelike. I really appreciate your help (Barrie and Kathy) for helping me make meaningful additions to my collection. I am feeling joyful today thanks to you! The Toy Shoppe is a wonderful store, and I hope to make a trip there someday to meet you in person.

— Kathy from USA

I have read in the doll magazines how great you guys are, and I certainly believed it but hadn't experienced that first hand until now. I received my recent order from you and the entire experience was great. You guys are an awesome representation of doll people and what fantastic customer service looks like.

— Karen from Texas

...a belated thank you for picking out the doll with the prettiest face! Makes a big difference to me.

— Cathy from USA

I just wanted to let you know that I appreciate the wonderful service your special shop provides. I recently received an order and had the pleasure of speaking with Kathy on the phone about its shipment. She was so helpful and enthusiastic. The world needs more people like Kathy.

— Victoria from USA

Thank you so much for taking the time to photograph and describe Captain Snuggleton to me. He arrived last week and I absolutely love him! He has a wonderful face, just as you described. My son thinks he is fabulous too!

— Tara from Florida

My Grimaldi (by Charlie Bears) arrived. I am more then pleased with him, I’m thrilled. Your right, he has such a sweet face. Thank you for letting me do a layaway.

— Marsha from USA were right, I received my Charlie Bear (2019 Year Bear)... and, once you pick him up, you won’t want to put him down!

— Adry from USA

I have been an avid collector of bears for forty years now; however I have fallen for your incredible cat. The limited edition Puss In Boots is a purchase I would truly like to make happen, as it would be an addition to my collection I would enjoy for the rest of my life.

— Anthony from USA

Cabernet [by Sharon Barron] arrived!! He’s gorgeous!! Thank you sooo much!! Tell Sharon her bears are loved...

— Dana from USA

I love steiff teddy bears. I have 23 teddy bears. Steiff makes best teddy bears in the world. Steiff will be around long time in Germany. If you buy from The Toy Shoppe, they ship good and fast.

— Barry from Potosi, MO

Hello! I love your shoppe.

— Tami from USA

I would like to order the Nodding Bear. I saw the video of him and he is adorable. I have to have him...

— Nancy from USA

Basil [ by Merrythought ] arrived a while ago and is amazingly cute!

— Kerr from USA

Thank you for spending the time to educate me on Teddy bears and for the ultra fast shipping!!!

— Linda from USA

I just wanted to let you know how happy I am with Linus (renamed Bastian). He is so much nicer than I expected. I took a picture of him in his new outfit. Thank you again for such a wonderful product and outstanding customer service. I have already recommended you to my friends (one of whom is looking now to buy two Charlie Bears) and will certainly return!

— Marina from USA

WOW! Malibu arrived perfectly packaged today - only 1 day after I ordered her. Thanks so much for your wonderful service - and I am getting so addicted to these Charlie Bears I’ll probably be in contact with you again soon.

— Deb from USA

I received my sweet, dear baby by Elisabeth Pongratz and my heart has been swept away! She is as perfect as could be! She loves her new home and new friends. Soon, she will have a big sister as I have my eye on another Elisabeth Pongratz doll!!!

— Sarah from Massachusett

I am tremendously happy with my most recent purchase from you, as usual. Everyone wants to know where I get such quality stuff. So, I tell them about you!... Thank you for your attention to quality, detail, cuteness, and helping to make dreams come true... even for people with fixed incomes with the AMC!

— Darly from USA

The Toy Shoppe is the best place to purchase any doll (or bear). Lucrezia arrived fast, she was packed with absolute care, a stand was included as promised, and the price can't be beat. I would not hesitate to buy from again!

— Laura from NY

Another wonderful visit to The Toy Shoppe, I can’t adequately express how much I enjoy wandering among the amazing things in your store! Then to top it off with the opportunity to get to visit with you in person, I feel absolutely spoiled!

— Lisa from USA

I received my Madame Alexander Batman -- It was worth the wait! Adorable! A nice addition to the collection for my granddaughter. She copies her brother and everything is Batman right now. I add to the collection of things she plays & acts out -- so a perfect addition for her 2nd birthday. Thank you.

— Theresa H. from South Carolina

My Steiff Teddy Clown Replica arrived last Monday along with the goodie bag from the Steiff Teddy Bear Picnic event. Thank you so much. Teddy Clown is wonderful, and the goodies far exceeded my expectation. Love the elephant, Steiff card game, teddy pin... and the gummy bears and teddy grahams were so perfect. Such a fun package.

— Julie from Connecticut

I want to express what an enjoyable experience dealing with everyone at the Toy Shoppe is. I definitely like dealing with a place that honestly appreciates my business and finding out what I like, and is so patient to answer all questions that I may have. I love the fact you take the time while I am making my selection, since it can be hard due to the fact you carry so many wonderful things!

— Lisa from USA

This Charlie Bears “Kennett Kola” bear is absolutely adorable! His face is so cute and his eyes almost look like they are looking at you. The plush looks like mohair and I was very pleased with this purchase. This is my 2nd Charlie Bears purchase and they are both now in my bear collection. Love them both!

— Susan B. from Wilmington, DE

I also received Steiff Queen Elizabeth and I love it was well worth the wait !!!

— Lynda from USA

As always, I could not be more pleased by the phenomenal service that is the norm there at The Toy Shoppe!

— Dawn from New Jersey

An extra THANK YOU to Kathy for getting Teddy Bloom's silk ribbon tied back on so awesomely!

— Lisa from USA

Great item, wonderful communication and fast shipping!

— Sharon from California

I received Fleur today. She is a beautiful bear. I absolutely love Heidi Steiner and her bears, especially the ribbon and embroidered bears. Thank You.

— Marlene from USA

I received my RJW Bonzo in the mail just a few days ago, and couldn't stop grinning when I took him out of the box!!! His squinty little smile is so infectious, and the artistry of the Wrights truly was able to bring Studdy's charming illustrations to brilliant life!!! Thank you again for your awesome customer service, and especially to Mary Anne for being there when sometimes I needed to tell a story or two!

— Erin from Texas

My Mini Steiff Valentine bear arrived today. I cannot get over how cute she is!!! She might be a tiny Teddy, but she has stolen my heart over and over again!

— Jane from NY

Even though I had seen the Steiff 1908 replica bear in your catalogs, he was so much more charming in person. He is such a wonderful addition to my collection of Steiff replicas. I just love the antique style of the Steiff replica pieces and at prices that fit my pocketbook. The faded tip mohair, gives him a warm two-tone look. I can‘t help but smile when I tip him and I get to hear his growler.

— Lisa from USA

It is so wonderful to have a doll loving daughter. They keep us young.

— Eunice from USA

I wanted to tell you how much I love the Steiff Orchid bear that you sent. Thank you so much for taking the time to describe the faces and orchids on each bear. I love the bear that you suggested. Her face is beautiful and the orchids are a wonderful color. It is always such a pleasure to work with you. You are the best!

— Tara from USA

Thank you so much for shipping it so nicely - it⁽s always a pleasure doing business with you!

— Jane from USA

Thank you for the wonderful Mikki Klug sculpture. She is amazing at her workmanship of her sculptures. Thank you all for your wonderful service.

— Joan from USA

The Toy Shoppe is wonderful to do business with. My bear came quickly. In perfect condition. And is lovely!

— C. Miller from Mississippi

I had a wonderful time visiting your shop in June and purchased a wonderful piece called Hyacinth by Heidi Steiner. She is my favorite bear artist.

— Robin from USA

Oh, my goodness! what a stunning Charlie Bear and sooooo worth the wait. Thank you to all of you at the Toy Shoppe - you are all truly amazing!

— Patricia from United Kingdom

I received the Richard Steiff Teddy Bear today and absolutely love it. I am sure my granddaughter will also love it.

— Alan from USA

My family visited your store many years ago when my daughter was only four years old and we still talk about your hospitality.

— Letitia from USA

Thank you Barrie for sending the little Elephant who now lives inside my purse, hooked to the Key strap!!!! I LOVE HER!! I have a Steiff Elephant collection, which I will send you a photo of when I am at home.

— Amy from USA

Wanted to thank you for making another visit to the Toy Shoppe special. The time you spend not only to answer any questions; but the time you spend just visiting makes a trip there all that more of a treat. Plus I also enjoy being able to chat with others, who may be visiting and that share a similar enjoyment of the wonderful things you carry.

— Lisa and Rod from USA

My beautiful doll, Deborah, came in today. As usual, your service to your customers is outstanding.

— Joan from USA

My Alice arrived! She's gorgeous! Thank you so much!

— Kristin from USA

Thank you so much for Trinity. She has just arrived and is so beautiful and such a big surprise.

— Patti from USA

As always you are the nicest people on the planet to deal with.

— Holly from USA

The Steiff Piglet arrived today just fine. It will make my mom‘s holiday! I appreciate your excellent service and the phone call, Dana. I will recommend your business and I will be back. I collect Christmas WFF.

— Lisa from USA

This is a great big THANK YOU to Dana & Kevin for shipping my order so quickly!! I love them!! Have a great day!

— Corinne from Texas

Just to let you know I received my [Wee Forest Folk] order today. Thank you very much for the quick delivery and nice service.

— Sylvie from USA

I've been looking at your Steiff “Bully” for a long time, but kept ordering other things first! Finally got him - he came LIGHTNING FAST, and sure brought a smile to my face with his spunky presence! He is my first Steiff purchase from you, but hopefully not my last! As always, you guys are AWESOME!

— Erin Betar from TX

Your box with the 2 fantastic cocker spaniels arrived today. They are so beautiful. I have been showing cocker spaniels for 42 years, so I know them exceptionally well I just love the expressions on the faces of [Designs By Karen] creations.

— Linda from USA

I just got my RJW Aladdin Mouse today; much, much quicker than I anticipated, and he's everything I hoped he'd be--and even more adorable than the picture!! From the tip of his fez to the curl of his slippers, his perfect pink nose and glistening black eyes--I'm just so super excited to have him in my collection! I've been an RJW fan for 25 years or more, and have never been able to own a piece before now--your payment arrangements made it possible for me to finally acquire this little guy, and I will be always grateful for that--as well as for the extra friendly service I received!

— Erin from Texas

Thanks everyone here for Amazing Customer Service The Toy Shoppe continues to be such a cut above... you folks haven‘t changed your personal service... THANK YOU ALL!

— Robert from New York

Oh exciting times today!!!!! UPS delivered a wonderful. big box of adorable bears! Our home is so well covered by bears thanks to you! We really appreciate all your time, efforts, and care to bring the bears to us. Thank you!!!

— Stan and Debbie from USA

I bought an Akie Yamada doll from this shop, I emailed Florence to ask her a few questions beforehand and she was very helpful, the doll itself is so sweet and arrived packaged safely. I am very pleased and I recommend this shop very much!

— Jessica from UK

Many, many, many bear hugs...!!! Thank you again for creating such beautiful bears with fun, fun, fun personality and full of love!!!!

— Robin from USA

Kris Kringle [ R. John Wright ] arrived and just lovely.Thank you and Happy Holidays!

— Joyce from United States

I just received my Leonard and Harold Charlie Bears and wanted to thank you for the quick shipping. They are so adorable and perfect for the artist bear fan who is allergic to mohair. Thank you again for great bears and great service.

— Susan from USA

Quick and easy checkout, prompt delivery, excellent packing. What more could you want? Outstanding.

— C. Myers from California

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